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HELP CENTER
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Can I place an order other than
with my credit card on line? How can I remove my name from the
newsletter mailing list? How do I use my coupon or gift
certificate? I keep getting an error message
“Parameters Incorrect” on almost every page.
What can I do? Clearing the Cache for all major
web browsers |
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The best and fastest way to get customer service is to
email us at |
Shipping Info
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We ship to US addresses per the table below. |
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We also ship to Canada and the shipping charges are the actual shipping costs plus $3 handling. |
Can I place an order
other than with my credit card on line?
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Secure Internet credit card transactions are not submitted to your credit card company until they are entered manually by us. This is usually done the day following the day you place your order on line. Adjustments for coupons, gift certificates or shipping are done at this time. |
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Even with these secure measures some people are not comfortable with using a credit card online. We understand this issue so if you would like to mail in an order, simply print the order page and mail it with your check to:
Pieceful Quilting 31 McDermott Ave Riverhead, New York 11901 |
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You may also call us at (631)727-5909 to place an order with a credit card. |
What is the return
policy?
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If you are unhappy with your order, please contact us at
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How can I remove my name
from the newsletter mailing list?
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To be removed from the mailing list, send us an email with your request to: remove@piecefulquilting.com |
How do I use my coupon or
gift certificate?
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To use a coupon or gift certificate, simply enter the coupon code or gift certificate number in the place provided at check out and you're discount will automatically be deducted. |
I keep getting an error message
“Parameters Incorrect” on almost every page.
What can I do?
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As
many other sites do, we do also change a few things as time goes on. If you
visited our site a year ago and come back to us now and are getting this
error message, it is most likely that you still have the very first page of
our site in your local cache. Since we have changed out menu navigation quite
a few times, you will need to clear your browser cache. You can first try to
clear your cache. |
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If that does not resolve the problem and you are using Netscape Navigator, that could also be the problem. Older versions of Netscape tend to cause problems in many sites. Try using another browser like Internet Explorer or Opera. Yahoo probably has one as well or try anybrowser.com for more information. |
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Help for AOL users: |
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In order to speed up web browsing, web
browsers are designed to download web pages store them locally on your machine
in an area called "cache". When you visit the same page for a
second time, the browser speeds up display time by loading the page locally
from cache instead of downloading everything again. This sometimes results
in less than current versions of web pages being displayed. If you believe
that you have a less than current version of a page, please follow the
following steps to clear the cache in your browser. Note, the
directions vary depending on whether you use the AOL, Internet Explorer, or
Netscape browser. |
Clearing the Cache for
all major web browsers
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